Business Services

Mission- and Business-Focused Consulting Services

SDF provides expert advice and assistance in support of our customer agencies’ mission-oriented business functions. Services we provide include:

• Management or strategy consulting, including research, evaluations, studies, analyses, scenarios/simulations, reports, business policy and regulation development assistance and strategy formulation
• Facilitation and related decision support services
• Survey services, using a variety of methodologies, including survey planning, design, and development; survey administration; data validation and analysis; reporting, and stakeholder briefings
• Advisory and assistance services in accordance with FAR 37.203.

Training Services

SDF provides a wide variety of training services, including: Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration, Learning Management and Internships.

SDF training courses may include commercially-available off-the-shelf training and/or educational courses that are delivered via an Instructor-led (i.e. traditional classroom setting or conference/seminar) and/or web-based (i.e. Internet/Intranet, software packages and computer applications) system.

Acquisition Management Support

SDF provides professional support services to agencies in conducting federal acquisition management activities. Services provided by SDF include:

• Acquisition planning assistance, including market research and recommending procurement strategy
• Acquisition document development, including cost/price estimates, quality assurance surveillance plans, statements of work, synopses, solicitations, price negotiation memoranda, etc.
• Expert assistance in supporting proposal evaluations, including price/cost analysis or technical proposal analysis
• Contract administration support services, including assistance with reviewing contractor performance, developing contract modifications, and investigating reports of contract discrepancies
• Contract close-out assistance
• Competitive Sourcing support, including OMB Circular A-76 studies, strategic sourcing studies, privatization studies, public-private partnerships, and Federal Activities Inventory Reform (FAIR) Act studies.

Program Management Support Services

SDF provides services to help agencies manage their mission-oriented business projects or programs and achieving mission performance goals. Services SDF provides include:

• All phases of program or project management, from planning to management to oversight to closeout.
• Operational/administrative business support services, in order to carry out program objectives.

SDF also manages financial and business solutions programs and projects.

Market Research and Analysis

SDF provides a variety of market research and analysis services, including

• Customizing strategic marketing plans,
• Branding initiatives
• Creating public awareness of products, services, and issues;
• Targeting market identification and analysis,
• Establishing measurable marketing objectives;
• Determining market trends and conditions,
• Identifying and implementing appropriate strategies,
• Conducting focus groups, telemarketing, individual interviews,
• Preparing/distributing surveys, and compiling/analyzing results,
• Establishing call centers.

Temporary Staffing

DF provides temporary staffing and staff augmentation services for shorter periods of time, in areas such as:

• Administrative and clerical support
• Computer programming and data processing;
• General services and support;
• General technical and professional staff.